The Grand Palace
Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a reservation, or use our hospitality services.

01

Information We Collect

To provide our services efficiently, we may collect the following information:

  • Name
  • Mobile Number
  • Email Address
  • Address
  • Government ID Details (During Check-in)
  • Booking Information
  • Payment Details (Processed Securely)
  • IP Address & Cookies
02

How We Use Your Information

The information collected is used to deliver better hospitality services and improve your overall experience.

  • Room & Banquet Reservations
  • Customer Support
  • Booking Confirmation
  • Promotional Offers (With Your Consent)
  • Website Improvement
  • Legal Compliance
03

Data Protection & Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, disclosure, or alteration. Although we strive to protect your data, no method of electronic transmission or storage is completely secure.

04

Cookies Policy

Our website uses cookies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings if preferred.

05

Third-Party Services

We may use trusted third-party services for website functionality and secure transactions.

  • Google Maps
  • Google Analytics
  • Payment Gateway
  • WhatsApp
06

Data Sharing

We do not sell or rent your personal information. Information may only be shared with trusted service providers or government authorities where required by applicable laws.

07

Guest Rights

Guests may request access to, correction of, or deletion of their personal information, subject to applicable laws and legal obligations.

08

Children's Privacy

Our services are not intended for children without the supervision of a parent or legal guardian. We do not knowingly collect personal information from children.

09

Policy Updates

We may revise this Privacy Policy from time to time. Updated versions will be published on this page and become effective immediately upon posting.

10

Contact Information

Hotel Room Booking
+91 9354305588, 8766256320
Banquet Booking
+91 9625378025, 8076906800

Your destination for luxurious stays, elegant events, and warm hospitality always.

Reservation

+91-9354305588
The Grand Palace

Your Destination for Comfort & Celebrations